Competition for independent retailers is getting tougher every day. Your #1 competitive advantage is providing a great experience for your customers. In this episode of Real Retail TV, I go over the importance of building your bench, aka, recruiting skillfully, and training your staff to sell so that you’re prepared when the holiday season arrives.

We are going to cover this in-depth during this year’s Holiday University. During Holiday University you’ll get a tidal wave of ideas and inspiration from Susan and me, collaborate and brainstorm with your colleagues, and “graduate” with an action plan that will put you ahead of the game and ready to rock this holiday season. Click the button below to register now.