Holiday Retail Returns

The Holiday rush is over. You’ve got that great feeling of relief and accomplishment and you’re starting to think about what you’re going to do with all the hard-earned money you made from your Holiday sales. And then they start…returns.

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Winter Store Tip

Retail Fail – Episode 347: Winter Blunderland – Video – This video winter store tip shows: Mountains of snow. Icy slick sidewalks. Can this customer overcome all obstacles? Will she actually make it to the store? Or is there a trip to the emergency room in her future…

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Customer Service Training

Have you ever walked in a store and had the person at the counter, who was on the phone, ignore you, or worse yet, turn their back to you? A while ago we talked about this situation in our WhizBang! Tip of the Week and believe me, it created quite a stir!

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Store Music

Store music can set a great mood in your store but done incorrectly it can be disastrous. Make sure your store music is done right.

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Customer Friendly Policies

Customer friendly policies in your store is the key to having customers come back. Give your customers a great experience with customer friendly policies.

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The Retail Mastery System

The Retail Sales Academy

About Us

WhizBang! Retail Training helps retailers of all sizes build great stores. Founded in 1999 by retail experts Bob Negen and Susan Negen, we offer products and services designed to fit the needs of brand new retailers as well as seasoned owners and multi-store chains.

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