As a store owner dealing with vendors, customers, and employees, chances are you are going to run into annoying situations. I learned this tactic from Ken Barr Jr., a Gallup Certified Strengths coach, who came into the office to work with our team. Once I heard it, I knew I needed to share it with you. The method is simple, yet powerful.

If you’re interested in learning more life skills to help you improve your day-to-day and overall success as a business owner then you need to take a look at the Personal Business Skills module in the Retail Mastery System. Getting control of your habits, skills, and mindsets and learning how to respond when things go wrong is a huge underlying part of your success as a business owner.

Learn more about the Retail Mastery System by clicking the button below.