The Holiday rush is over. You’ve got that great feeling of relief and accomplishment and you’re starting to think about what you’re going to do with all the hard-earned money you made from your Holiday sales. And then they start…returns.
Retail Fail – Episode 347: Winter Blunderland – Video – This video winter store tip shows: Mountains of snow. Icy slick sidewalks. Can this customer overcome all obstacles? Will she actually make it to the store? Or is there a trip to the emergency room in her future…
Have you ever walked in a store and had the person at the counter, who was on the phone, ignore you, or worse yet, turn their back to you? A while ago we talked about this situation in our WhizBang! Tip of the Week and believe me, it created quite a stir!
Store music can set a great mood in your store but done incorrectly it can be disastrous. Make sure your store music is done right.
Customer friendly policies in your store is the key to having customers come back. Give your customers a great experience with customer friendly policies.
Taking care of your customer is the most important job of any customer service for retail. Using a call backlog is the secret to customer service for retail.
Why sending customers a thank you note after a sale helps retailers to build brand loyalty, and increase sales.
