In this episode of Real Retail TV, I sit down with Tammy Beideman from Sweet Elizabeth Jane in Ellicott City, Maryland to discuss how shifting her beliefs made all of the difference in her business.
In this episode of Real Retail TV, I take a detailed look at one of my favorite independent retail stores. The takeaways I found are great lessons for any retailer looking to improve their customer experience.
In this episode of Real Retail TV, I explore the idea of working less and thinking more. As we head into the new year, one of the best things you can do as a business owner is to take a personal inventory to find out what problems you want to solve once and for all.
This Real Retail TV episode is a replay, but the planning process I share is still relevant and just as important as ever. Use this “down and dirty” planning process for the new year to properly manage your time and actually get things checked off of your to-do list in 2022.
In this episode of Real Retail TV, I explain why you should look at holiday returns as an opportunity to gain new customers and increase loyalty. The great news is, returns mean more and possibly new customers walking into your store.
In this episode of Real Retail TV, I go over some of my top tips to help get you successfully through the last few weeks of the holiday season. Take care of yourself, take care of your staff, and be sure to enjoy time with family and friends. You’ve earned it! Merry Christmas and Happy Holidays to you all!
In this episode of Real Retail TV, I examine a story about overcoming adversity. It is no secret that for retailers these last two years have been filled with difficult situations that needed quick solutions and tenacity. If you are watching this video, the odds are you have made it through, you still have your store and here you are going through another holiday season. I am here to tell you that you’ve got this.
In this episode of Real Retail TV, I take a brief look at the history of retail and how it has evolved. There is no longer room for “hobbyists” or “shopkeepers” in the new omni-experiential world. Those who do not accept the change and challenges of the future will be left behind.
The holidays are stressful, no matter what you do, or who you are. And as a retailer, they are particularly stressful and challenging, especially this year. In this episode of Real Retail TV, I’ll share two tips to make your holidays easier.
In this episode of Real Retail TV, we’re going to take a deep dive into how entrepreneurs can get the best sleep. Follow these tips and you’ll be bright eyed and bushy tailed, ready to greet more holiday shoppers.
