Lately I have been thinking about the idea of practicing gratitude like a verb. It’s easy to become frustrated by customers that come into your store just to look or team members that aren’t doing exactly what you’d like them to do, but what if you changed your mindset to gratitude?
Having owned a retail business for almost two decades, I am well aware of the frustrations people face when their employees fail to meet their expectations. In this episode of Real Retail TV, I will break down the reasons behind this behavior and offer practical solutions to address it.
In this episode of Real Retail TV, I share my fun and relaxed approach to vacation reading, and trust me, it’s a game-changer. This strategy allows me to unwind and recharge while opening up a world of inspiration.
The Good Chicken Rule comes from the idea of starting with good ingredients to make a great recipe. Making a great chicken dish starts with having good chicken, just like building a great team starts with hiring people who are an ideal fit.
Building a retail business you truly love starts with the end in mind. When you have a specific vision for what you want your future to look like, it becomes easier to fill in the steps that it will take to get there.
There is always something retailers can do to drive traffic. You simply have to think creatively and employ what I’m calling, The Piña Colada Principle.
To ensure you know where you’re headed, it’s necessary to have a clear understanding of where you’re at. That’s why it’s so important to know where you land on your retailer’s journey. If your goal is to progress to the next level, you’ll need to equip yourself with the essential tools and strategies required to get there. No matter what stage you’re in, self-development is key. You cannot grow as a business owner if you’re not growing as a person.
I could tell you hundreds of stories about independent retailers doing extraordinary things. So what makes these stories so powerful? It’s because these retailers are doing the things the big brands and big box retailers can’t or won’t do.
Recently I went to the grocery store and decided to try a new hot sauce. I brought it home and it was horrible! So here’s my conundrum… What do you do with the things in your life that are no longer serving you? Do you leave them to take up space or clear them out to make room for something new?
After 40+ years working in the independent retail space, I believe these three pillars are necessary for success. If you have these three things in place, you will build the business you deserve and reap the benefits of that success. The three pillars are mindset, skillset, and structure. All of these things tie into each other and can be proactively learned and achieved.
