Get Customers Retail Video

Get Customers Retail Video

Using gift certificates is my favorite recommendation to get customers into your store at little to no cost. Here’s my response to a survey taken by some of our retailers about their marketing skills.

Customer Relationships

Customer Relationships

You can use electronic marketing to build an “emotional bank account” with your customers. Learn exactly how to think about social media and electronic marketing so you can create customer relationships that encourage people to shop with you.

Winter Store Tip

Winter Store Tip

Retail Fail – Episode 347: Winter Blunderland – Video – This video winter store tip shows: Mountains of snow. Icy slick sidewalks. Can this customer overcome all obstacles? Will she actually make it to the store? Or is there a trip to the emergency room in her future…

Customer Service Training

Customer Service Training

Have you ever walked in a store and had the person at the counter, who was on the phone, ignore you, or worse yet, turn their back to you? A while ago we talked about this situation in our WhizBang! Tip of the Week and believe me, it created quite a stir!

Financial Management Video

Financial Management Video

Cash is king! Getting a solid grip on the financial management of your business is critical to retail success. Here are some ideas to help you take control and better manage your money.

Marking Down Merchandise

Marking Down Merchandise

Marking down merchandise is just a fact of doing business. Here are merchandise management tips so you can learn how to take markdowns wisely and minimize their impact on your retail store.

Leverage Your Retail Success

Leverage Your Retail Success

Retail Expert, Bob Negen shares some thoughts and tips from his 20-plus years as an entrepreneur and successful retail store owner on how to leverage your own retail success.

Christmas Promotion Idea

Christmas Promotion Idea

Looking for a sure-fire winner of a promotion for this holiday season? Have a “12 Days of Christmas” sale! This easy and fun Christmas promotion idea is a great way to stay in front of your customers during the last couple of weeks in that all-important shopping season.

Retail Promotions

Retail Promotions

Here are 15 ways to make your stores retail promotions more profitable and more fun. Learn how to make your retail promotions more profitable.