6 Time Vampires

6 Time Vampires

In today’s episode, we’re going to talk about time vampires and how they are sucking away your time and your focus…and how you can change that.

Good News For Retailers

Good News For Retailers

The good news for retailers is that there has never been a better time to be a specialty retailer. People prefer to shop in stores!

A Love Letter

A Love Letter

This episode is a love letter for everyone who works in retail: owners, managers and team members. You are awesome, you make a difference and you deserve a giant pat on the back for all you do.

The Ultimate Retail Selling System

The Ultimate Retail Selling System

In order to give your customers the service they deserve, you need two things– you need a goal, and you need a solid selling system. And the 6 steps to the perfect purchase is the ultimate retail selling system.

Retail Holiday Tips

The big box stores might live for Black Friday, but for most independent retailers it’s the last few weeks before Christmas when the sales volume REALLY cranks up. Here are seven retail holidays tips to make the most of these last two weeks.

How To Handle Retail Customer Complaints

How To Handle Retail Customer Complaints

If you’ve been in retail for more than 10 minutes you know that complaints are a fact of life. I’m going to suggest that complaints and complainers are really opportunities. Opportunities to do, as Disney says, turn tragic into magic.

12 Traits Of Successful Retailers

12 Traits Of Successful Retailers

After observing thousands of independent, successful retailers, there are 12 important traits that the most successful share. In this episode, you’ll learn all twelve, PLUS a bonus trait you might never have thought of.

How To Run A Buy One Get One Sale

Time to take the markdown! You want to free up the cash in those slow-movers to buy new, better-selling items for spring AND you want to lower stock levels so you don’t have as much to count during your physical inventory in a few weeks.

8 Reasons For Retailers To Go Green

From growing your green customer base to growing your bottom line, the benefits of going green make it a great strategy for any retail store. Eco-friendly retailing practices can help your business stand out in your community, all while lowering your overhead costs and creating a healthier space for your customers and staff.

Finding Great Retail Employees

Finding Great Retail Employees

When finding great retail employees as a retail store owner, you need to recognize that there are great people everywhere. You just need to put on your recruiting hat, keep on your recruiting hat, and always look.