Showrooming happens when a customer browses your store, checks prices, and then leaves to find a better deal online. In this episode of Real Retail TV, I’ll share three effective strategies to keep these customers and close the sale.
In this episode of Real Retail TV, I’m diving into the ultimate holiday bounce-back strategy! Now is the perfect time to start planning and training your team so you’re ready to roll before the post-Thanksgiving rush.
What’s the ‘Talent Trap’? Talent is something that comes naturally, but in retail, it’s easy to get comfortable relying on it. The ‘trap’ happens when we stop growing beyond those natural abilities. While talent can get you started, it’s the skills you develop that will really move you forward.
In this episode of Real Retail TV, I will share with you my official forecast for the 2024 holiday season and, of course, pass on a couple of tips to help you make it the best it can be.
The rule of reciprocity is something independent retailers can hang their hats on. It’s something the big box stores can’t compete with. It’s all about creating an incredible experience for your customers—a human experience. Every time you host an incredible event or help your customer find the perfect purchase, you are making a deposit in their emotional bank account that will pay back in loyalty tenfold.
Knowing when it’s time to close or sell your business can be just as important as the day you decided to open it. And selling doesn’t mean you’ve failed, it actually shows great insight. It takes real awareness to recognize when it’s time to move on to the next chapter in life.
Earlier this week in our WhizBang! Retailers Facebook group, there was a discussion about slow sales and being down from last year. In this episode of Real Retail TV, I’ll cover what you should focus on when business feels sluggish.
Cash is king! Today, you’re going to discover 10 ways that you can start to bring your inventory levels down strategically.
For this special 300th episode, I’m taking a trip down memory lane, all the way back to the very first Real Retail TV episode. WhizBang! Cause Marketing is the ideal solution for handling those frequent donation requests, allowing you to create a win-win relationship between your store and a nonprofit.
In this episode of Real Retail TV, I’m excited to share my opening keynote from the 2024 Retail Success Summit! I genuinely hope it leaves you feeling inspired and proud of the incredible impact you make in the world as an independent retailer.
