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My Summer Reading Strategy

My Summer Reading Strategy

In this episode of Real Retail TV, I share how I approach reading on vacation with the strategy I’ve found that really works for me. It allows me to rest and recover and recuperate, but yet still leaves me room for the inspiration that comes from a great business book.

When Life Goes Sideways

When Life Goes Sideways

In this episode of Real Retail TV, I’m going to talk about when life goes sideways, sometimes you need to muddle and/or move.

The Upward Spiral of Prosperity

The Upward Spiral of Prosperity

In today’s Real Retail TV, I’m going to share with you one of my favorite retail concepts… The idea of an upward spiral of prosperity. If you want to be very, very successful then this episode is for you.

A Powerful Post-Pandemic Strategy

A Powerful Post-Pandemic Strategy

In this episode of Real Retail TV, I am going to share with you an incredibly important post-pandemic strategy. You need to build a plan to get in
touch with your customers, to reactivate them to shop with you.

12 Traits of Successful Independent Retailers

12 Traits of Successful Independent Retailers

After observing thousands of independent retailers, what I’ve found is that the most successful share 12 common traits. In this episode of Real Retail TV, you’ll learn all twelve, and, for good measure, you’ll get a bonus trait I think you’ll like.

Kissing Frogs

Kissing Frogs

In today’s episode of Real Retail TV, I’m going to share a piece of advice that I heard 20 years ago and has certainly served me well. Kissing frogs is a great metaphor for the need to move on from people, situations, products, services that don’t work, but still try again!

A Radical Rule For Retail Success

A Radical Rule For Retail Success

Before we get to this week’s Real Retail TV, I’d like to wish my wife and partner, Susan, a very happy birthday! Now on to today’s episode where I’m going to explore a perhaps radical rule for retail success.

12 Ideas In 12 Minutes

12 Ideas In 12 Minutes

This episode of Real Retail TV is an excerpt from the Retail Rumble at last year’s [Virtual] Retail Success Summit. The Retail Rumble is when Susan and I face off and each of us gets one minute to share one idea. You’ll get 10 ideas that we shared last year plus I’m going to throw in two new ideas giving you 12 ideas in 12 minutes!

Front of House vs. Back of House

Front of House vs. Back of House

In today’s episode of Real Retail TV, we’re going to explore an important way of looking at your business. Building your back of house correctly is so important to the success of your front of house. Watch now to find out why!