Mentally Compliment Your Customers
The information in this Real Retail TV is especially important right now during the pandemic when it’s so critical to engage every single customer.
To Mask Or Not To Mask…
In this Real Retail TV, I’m going to tackle a tough question: Should you require your team and customers to wear a mask while in your store?
4 Reasons I’m Bullish On The Future of Independent Retail
In this episode of Real Retail TV, you’ll discover four reasons why the future of independent retail has never been brighter. Watch it now!
5 Ways To Increase Your Average Sale
Foot traffic is down so it’s critical that you focus on maximizing each interaction with your customers. Watch this Real Retail TV to find out how.
The Importance Of Empathy During The Pandemic
In this episode of Real Retail TV, you’ll discover the meaning of sonder and the importance of empathy especially now during the pandemic.
3 Types Of Retailers
In this episode of Real Retail TV, you’re going to learn about the 3 different types of retailers. Do you fit into one of these descriptions?
When You Feel Like Giving Up…
This episode super important if you feel like giving up. In it, I’ll share 3 things you can start with if you are determined to get through this pandemic.
A Simple Problem Solving Process
In this episode of Real Retail TV, I’m going to share with you an absolutely amazing way that you can tap your team into your decision-making process.
Q-TIP
In this episode of Real Retail TV, you’re going to discover a great technique I recently learned for dealing with annoying people or problems.
Assess, Adjust, Advance
In this episode of Real Retail TV, we’re going to explore how to make decisions during this uncertain time where things are changing daily, if not hourly.
The Retail Mastery System
The Retail Sales Academy
