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This Episode: Use Your Heart

Major Retail Tip: To be the best salesperson you can be, it’s key to remember that everybody has a story. Everyone who comes into your store has something going on in their lives that you don’t know about and you need to use your heart while helping them get to their Perfect Purchase.

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7 Comments

  1. Mary Rising
    Mary Rising on March 30, 2020 at 4:11 pm

    A great reminder of being compassionate regardless of what your job is or position in life. This theory should be put into practice in everyone’s life on a daily basis.

    Reply
  2. Diane Aquino-Medina
    Diane Aquino-Medina on February 25, 2020 at 1:16 pm

    I really value this idea. I always try to ask an open-ended question of everyone who comes into the store to get a gauge on what’s going on with them. It creates a more personal experience.

    Reply
    • Bob Negen
      Bob Negen on March 10, 2020 at 4:46 am

      Thanks for your comment Diane!

      Reply
  3. Cyndi
    Cyndi on February 24, 2020 at 10:51 am

    What a great reminder, Bob. This is a life lesson, not just a business lesson.

    Reply
    • Kathy Balthrop
      Kathy Balthrop on February 24, 2020 at 8:27 pm

      I totally agree, Cyndi. This is a life lesson for everyone.

      Reply
      • Bob Negen
        Bob Negen on March 10, 2020 at 4:47 am

        Thanks Kathi!

        Reply
    • Bob Negen
      Bob Negen on March 10, 2020 at 4:47 am

      Thanks Cyndi!

      Reply

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